Terms & Conditions

Effective Date: July 13, 2023

Welcome to JD Productions. These Terms and Conditions ("Terms") govern your access to and use of JD Productions' photography/videography services. By booking JD Productions' services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not proceed with the booking.

Services

1.1. Description: JD Productions offers professional photography services for various occasions, including but not limited to weddings, portraits, events, and commercial shoots. JD Productions' services may include photography sessions, editing, printing, and product delivery, as agreed upon with each client.

1.2. Agreement: By booking JD Productions' services, you acknowledge and agree to the specific terms, pricing, and deliverables outlined in JD Productions' agreement or contract.

Pricing, Payment, and Cancellation

2.1. Pricing: The pricing for JD Productions' services will be discussed and agreed upon with each client. The pricing may vary based on the type of service, duration, and additional requested features.

2.2. Payment: A deposit or full payment may be required to secure the booking and reserve the agreed-upon date and time. Payment terms and methods will be outlined in JD Productions' agreement or contract.

2.3. Cancellation and Rescheduling:

Cancellation: If the client cancels the shoot within two (2) days prior to the scheduled date, a cancellation fee of $30 will be charged.
Rescheduling: If the client requests to reschedule the shoot within two (2) days of the scheduled date, a rescheduling fee of $15 will be charged. The cancellation and rescheduling fees aim to cover administrative and scheduling costs.

Client Responsibilities

3.1. Cooperation: Clients are responsible for providing accurate information, cooperation, and timely responses necessary for the successful provision of JD Productions' services. This includes but is not limited to providing details about the shoot, sharing preferences, and adhering to agreed-upon schedules.

3.2. Venue and Permits: Clients are responsible for securing necessary permits, permissions, and access to venues required for the shoot. JD Productions cannot be held liable for any limitations or restrictions imposed by venue owners or authorities.

Limitation of Liability

4.1. Service Limitations: While JD Productions strives to provide high-quality photography services, JD Productions cannot guarantee specific outcomes or results. JD Productions is not liable for any dissatisfaction arising from personal preferences, natural conditions, or limitations beyond JD Productions' control.

4.2. Indemnification: Clients agree to indemnify and hold JD Productions, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in connection with the use of JD Productions' services or violation of these Terms.

Modifications to the Terms

JD Productions reserves the right to modify or update these Terms at any time, without prior notice. It is your responsibility to review these Terms periodically. Your continued use of JD Productions' services after any modifications or updates constitutes your acceptance of the revised Terms.

Refund Policy

At JD Productions, JD Productions strives to provide exceptional photography and videography services to clients. JD Productions understands that occasionally circumstances may arise where a refund is requested. This refund policy outlines the terms and conditions under which refunds can be granted for JD Productions' photography and videography services.

Cancellations:

1.1. Clients who wish to cancel JD Productions' photography or videography services must provide written notice to JD Productions as soon as possible. The cancellation request should be sent via email or delivered in person.

1.2. If a cancellation request is received within 2 days prior to the scheduled session or event, a cancellation fee of $30 will be applied. The remaining balance, if any, will be refunded to the client.

1.3. If a cancellation request is received after JD Productions' photography or videography session has taken place, no refund will be provided.

Dissatisfaction with Services:

2.1. JD Productions takes great pride in JD Productions' work and aims to exceed clients' expectations. If a client is dissatisfied with the delivered photographs or videos, the client should notify JD Productions within 2 days of receiving the final products.

2.2. The client must provide a detailed explanation of their concerns and specific reasons for their dissatisfaction. JD Productions will review the complaint and, at JD Productions' discretion, take appropriate actions to address the issue.

2.3. In the event that JD Productions is unable to resolve the client's concerns to their satisfaction, JD Productions may offer a partial refund or credit towards future JD Productions' photography or videography services.

Equipment Failure or Force Majeure:

3.1. In the rare event of equipment failure, severe weather conditions, natural disasters, or any other circumstances beyond JD Productions' control that prevent JD Productions from fulfilling JD Productions' obligations, JD Productions reserves the right to reschedule the session or event or provide a refund at JD Productions' discretion.

3.2. JD Productions will make every effort to inform the client in advance and discuss suitable alternatives.

Non-Refundable Deposits:

4.1. To secure JD Productions' photography or videography services, a non-refundable deposit of [percentage/amount] is required upon booking.

4.2. The deposit is non-refundable under any circumstances, except for instances where JD Productions is unable to fulfill JD Productions' obligations or agrees to a refund at JD Productions' sole discretion.

Refund Processing:

5.1. All refund requests must be made in writing and sent to JD Productions via email or postal mail.

5.2. Refunds will be processed within 2 weeks after the refund request has been approved.

5.3. Refunds will be issued using the same method of payment used for the original transaction.

Modifications to the Refund Policy:

6.1. JD Productions reserves the right to modify or update JD Productions' refund policy at any time.

6.2. Clients will be notified of any changes to JD Productions' refund policy via email or by posting a notice on JD Productions' website.

By engaging in JD Productions' photography or videography services, clients acknowledge that they have read, understood, and agreed to the terms and conditions outlined in JD Productions' refund policy.